chatwoot
https://github.com/chatwoot/chatwoot
Ruby
Open-source customer engagement suite, an alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬
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Help out
- Issues
- bug: Pre-chat form submission discards pending conversation custom attributes set via SDK
- fix(widget): preserve pending conversation custom attributes on pre-chat form submit
- fix(widget): keep SDK-queued conversation attributes when the pre-chat form submits
- fix: prevent Twilio Voice Conference region mismatch
- Native integration for Brazilian CPF/CNPJ contact enrichment (CPF.CNPJ provider), following the Leadsquared CRM pattern
- feat: Internal messaging between agents without requiring a customer conversation
- Widget session JWT is passed in URL query parameters (CWE-598)
- Rotate widget session token after sensitive contact writes
- Sanitize incoming website-widget messages on persist (stored XSS defense in depth)
- Bump DOMPurify from 3.4.13 to 3.4.14
- Docs
- Api::V1::Widget::Integrations::DyteController#permitted_params
- Api::V1::Widget::Integrations::DyteController#set_message
- Api::V1::Widget::Integrations::DyteController#dyte_processor_service
- Api::V1::Widget::Integrations::DyteController#render_response
- Api::V1::Widget::Integrations::DyteController#add_participant_to_meeting
- Whatsapp::IncomingMessageBaseService#create_messages
- Whatsapp::IncomingMessageBaseService#process_statuses
- Whatsapp::IncomingMessageBaseService#process_messages
- Whatsapp::IncomingMessageBaseService#find_message_by_source_id
- Dyte#post