papercups
https://github.com/papercups-io/papercups
Elixir
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Help out
- Issues
- Support for Discord instead of slack
- Added number badge on top the tab icon to show the number of active conversations
- Investigate XMPP support
- One-click spam button
- Rename "shout" event to "message:created"
- Implement v1 of reminders in Slack
- Add toggles for `requireEmailUpfront` and `showAgentAvailability` on getting started page on dashboard
- Accessibility - buttons should have discernible text
- Provide secure way of identifying customer
- Show that agents are online if they are active in Slack
- Docs
- Elixir not yet supported