papercups
https://github.com/papercups-io/papercups
Elixir
Open-source live customer chat
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Help out
- Issues
- mattermost connection
- Collect Name using the Web-Widget
- As a agent I want the ability to select multiple conversations and mark them as closed
- Is it possible to collect user emails without *requiring* them upfront?
- Feature to create a chat/conversation link to be shared with
- [For fun] Write a script that crawls websites to find out who's using Intercom/Drift/Crisp/etc
- When on mobile view our chat widget should take up full screen
- Send a weekly report to Slack with an overview of the week's metrics
- A customer support agent should be able to set auto respond message when a user responds to a closed conversation
- ConversationReply enabled by CONVERSATION_REPLY_EMAILS_ENABLED isn't working
- Docs
- Elixir not yet supported