chatwoot
https://github.com/chatwoot/chatwoot
Ruby
Open-source customer engagement suite, an alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬
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Help out
- Issues
- refactor: add unified AI assignee association
- feat: add Captain conversation assignment
- feat: run macros from the command bar
- fix: route inbound reply addresses from Cc
- feat: add Captain outcome reporting builders
- chore: remove the legacy notifications page
- fix: Alt+E resolve shortcut also opens Chrome's built-in menu on Windows
- fix: inline audio attachment URL ignores resolve_model_to_route config
- Email reply drops recipients that were in the To line of the customer's email
- WhatsApp Cloud API and Dualhook: outbound messages from Chatwoot UI fail with `Not found`, while inbound and direct sends work
- Docs