chatwoot
https://github.com/chatwoot/chatwoot
Ruby
Open-source customer engagement suite, an alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬
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Help out
- Issues
- Including offline agents in auto-assignment
- [CW-2013] feature: Automation System actions: add options for Pending status / Unassign agent
- Data Retention on messages and contacts
- Prevent agents from deleting messages OR provide a location where an auditor can see deleted messages
- SMTP error
- feat: Ability to schedule message for later
- feat: arm64 images for the Chatwoot EE edition
- "Phone number should be in e164 format". Where can I customize the phone ?
- Automation does not save information submitted in country field
- Embed SSO links in iframe
- Docs